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Below, you’ll find a compilation of the most frequently asked questions along with their respective answers. If you did not find the answers you are looking for and need more assistance, please click on the Contact Us button below.
It will take approximately 12-14 days from the shipped date.
Order Processing can take from 1-2 business days.
Orders can be cancelled as long as it has not been processed or shipped yet.
Send us an email at [email protected] or fill out the form on the Contact Us page.
Yes, we do send a shipment notification email along with the tracking information. It may take a couple of days before any tracking updates show up.
We accept returns on all orders within 14 days from delivery, provided the item is in good and brand-new condition and in the original packaging or box. Instructions will be sent via email for returning the item to our warehouse.
Payment will be refunded to the original payment method upon receipt of the item. Wait 3-5 business days for the credit to post to your account.
Send us an email at [email protected] within 24 hours of receipt of the item and upload an image or photo of the defective item.
Our products may ship from either China or the United States depending on the item availability.
Yes, our website is safe and secure with an SSL certificate installed on our site. It is indicated by the small padlock icon on the address bar with our domain name. If you click on the padlock, it will say that the connection is secure.
We accept all forms of credit cards, Apple Pay and GPay.
We are available between 9 a.m. and 5 p.m. EST via phone, email, and text. You may also fill out the form on the Contact Us page, and we will respond within 24-48 hours.
Yes, we offer discounts now and then, especially during the holidays. Don’t forget to subscribe to our newsletter for promotions or discounts.
